Frequently asked questions
Why does my auditor reject Excel files sent as PDF?
Auditors reject PDFs that contain unlocked form fields, editable drop-downs, or live formula references because those elements can be modified after submission, which undermines the integrity of the audit file. Converting to a locked PDF file and flattening it before submission resolves this issue. PDFtopia's flatten tool handles this in the browser without a desktop application.
What does flattening a PDF file actually do?
Flattening converts live form fields, digital signatures, and dynamic content into static text and images that cannot be edited, filled, or altered after the fact. It also strips the metadata that identifies the author and creation environment. The result is a PDF file that looks identical to the original but behaves like a printed page in terms of editability.
How do I combine multiple PDF files into one PDF file for a board pack?
Open PDFtopia's merge-pdf tool, select all the source files in the order you want them to appear, and click merge. The combined file downloads automatically. You can then open it in the compress tool to reduce the file size before attaching it to an email or upload portal.
Does compressing a PDF file reduce quality in a way that affects compliance?
Lossy compression at high ratios can degrade embedded images, which matters for exhibits and discovery documents. PDFtopia's compress tool offers three presets: web quality for external distribution, print quality for filing, and minimum size for archival. Choose print quality for any document that may be audited, as it preserves image clarity while reducing file size significantly.
How do I convert a PDF file to Word without losing table formatting?
PDFtopia's pdf-to-word tool preserves the original layout including tables, numbered lists, and headings. For scanned documents that contain no selectable text, you will need to run an OCR step first. The converted Word document is fully editable in Microsoft Word for redlining or markup.
What metadata does a PDF file expose that I should strip before sending?
A standard PDF file exposes the author name, company name, application that created it, creation date, and modification date. In a compliance or litigation context, this metadata can be used to challenge document authenticity or timeline. PDFtopia's flatten tool strips all metadata by default during the conversion process.
Can I rotate a PDF file and lock the orientation permanently?
Yes. Open the PDF in PDFtopia's rotate tool, set the correct orientation for each page, and then run the flatten step to lock the pages permanently. This is particularly useful for scanned contracts that arrived in mixed orientations from different scanners or law firms.